Documentation
Guides to every part of ProcDuck — from your first search to the API — in Arabic and English.
Start here
What the platform is and how to find your way around it.
Features
A guide to every part of the platform, step by step.
Searching tenders
How to search every tender and its line items: the query syntax, the filters, reading the results, and saving or exporting a search.
Tender page
Everything you see and do on one tender's page: the key facts, the AI summary, the items table, participation, pricing, generating quotations, and requesting supplier quotes.
Home dashboard
The page you land on after signing in: quick numbers, the bids that need your attention, the pipeline, upcoming deadlines and the newest notifications.
Calendar
The offer deadlines of the tenders you follow (your favorites and your bid pipeline) on one monthly calendar, with the ones closing soon highlighted.
Price History
Past NUPCO award results per material code: who won, from which manufacturer, and at what price when one was published, to search and compare before you price.
Awarded vendors
The NUPCO award history as a map: vendors, manufacturers, products and tenders and what connects them. A network graph, a focus view that puts any one of them in the middle with its neighbours around it, and tables you can filter and sort.
Keyword Alerts
Save a search query that runs on its own: every new tender it matches reaches you in-app, by email and on WhatsApp, without you repeating the search every morning.
Products
Your organization's product catalog: record each product's data, prices and files once, and it finds its own matching tenders and fills your bids and documents wherever you need it.
Packing levels: price per test, kit, vial or carton
Price lab reagents and other products per test, kit, vial, box or carton: enter the packing once and ProcDuck converts it to each tender line's unit.
Manufacturers
Your organization's manufacturer directory: each company's contact, authorization and files in one place, tied to your catalog products, submission documents, authorization letters and supplier prices.
Customers
The directory of the customers you invoice, quote and sell to: tax treatment, VAT number, national address and contact persons in one profile that fills every new document.
Quotations
Create print-ready quotations from a tender's priced items or from scratch: a bilingual PDF carrying your organization's stamp and the sales person's signature once approved, with the accompanying product documents, bulk package downloads, and the bid files: the two NUPCO files and the cover letter.
Sales People
Your organization's roster of the sales people its quotations are presented by: picking one on a quotation fills its printed contact block, and linking one to a team member is what makes their signature print after approval.
RFQs
Collect supplier prices for a tender's items: create a request for quotation from the items you pick, send its Excel file to your vendors, record every reply (a filled file or a manual entry) then compare the quotes with freight-aware billable weights and track your vendors' prices over time.
Sales and Purchase Orders
Track what a customer ordered from you (sales orders), what you ordered from suppliers and what has arrived (purchase orders), and the deliveries that fulfil each order, from receipt to completion.
E-Invoices (ZATCA)
Issue tax invoices, credit notes and debit notes that meet the Kingdom's e-invoicing rules: sequential numbering, a cryptographic stamp, a QR code, and submission to ZATCA on issue.
Haitham, your assistant
Who Haitham is, what he can do for you on WhatsApp, and how to connect your number.
Integrations
The REST API, the MCP server and webhooks for connecting your own tools.
Connect Claude
Use ProcDuck from inside Claude (claude.ai, the desktop app, Claude Code or the API) through the MCP server: one sign-in, then Claude searches, prices and drafts quotations as you.
Working with Claude: what to ask
Ready-to-use requests for what your team does with Claude inside ProcDuck: finding tenders, pricing, quotations and orders, and what to check before anyone approves.
The ProcDuck skill for Claude
One ready-made skill that teaches Claude to fill your ProcDuck catalog (products, NUPCO codes, packing, country of origin, photos and catalogs) and to work the iNUPCO portal for invoices and technical offers.
Connect Zoho Books
Connect your organization's Zoho Books with its own API client, then choose what moves: sales orders from Zoho into ProcDuck, and sales orders and approved quotations from ProcDuck into Zoho.
API reference
Integrate with our platform via the REST API: authentication, rate limits, endpoints, webhooks, and the MCP server.
MCP tools
A detailed reference for every tool the MCP server offers: what it does, its parameters, what it returns and who may use it.
MCP tool reference
Every tool the ProcDuck MCP server gives Claude and other MCP clients: what it does, its parameters, what it returns and who may use it.
Tenders and search
MCP tools for searching and reading tenders, their summaries and price history, plus favorites, saved searches and export.
Manual tenders, items and participation
MCP tools for creating manual tenders and managing their items, marking the items you bid on and choosing the product for each.
Bids and bid pricing
MCP tools for the bid pipeline, the prices you set per tender item and their award outcomes.
Bid files and background jobs
MCP tools for generating the files you submit with a bid (the response workbook, the attachments file and the cover letter) and following the background jobs behind the large ones.
Products
MCP tools for the product catalog: records, trash, manufacturer and NUPCO links, price history and tender alerts.
Manufacturers
MCP tools for the manufacturer directory, its price intelligence and authorization letters.
Photos, attachments and spreadsheet imports
MCP tools for product photos and attachments, manufacturer attachments, your organization's logo, stamp and signature, and importing records from a spreadsheet.
Quotations and sales people
MCP tools for creating, editing, approving, generating and downloading quotations, and for the sales-person roster.
RFQs and supplier quotes
MCP tools for supplier RFQs, recording their quotes in any currency, the price book and exchange rates.
Customers
MCP tools for the customer directory, its tax details and addresses, and linking a customer to a manufacturer record.
Sales and purchase orders
MCP tools for sales orders from customers and purchase orders to suppliers, including goods receipts.
Deliveries and warehouses
MCP tools for deliveries that fulfil sales orders, warehouses and destinations.
Invoices and e-invoicing
MCP tools for ZATCA tax invoices, credit and debit notes, the activity log, the archive and the chain verification.
Dashboard, analytics and award prices
MCP tools for reading the dashboard, analytics, the bid report, usage, activity, the calendar and award prices.
Alerts, notifications, tags and billing
MCP tools for keyword alerts and the notifications they raise, tender tags and the billing summary.
Team, settings and profile
MCP tools for team members and invitations, organization settings and your profile.
WhatsApp
MCP tools for your WhatsApp link, alerts on it, the files a conversation is holding and team groups.